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Visiting Your Optometrist During COVID-19

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Is your eye doctor's appointment coming up? Are you worried about going to the eye clinic during the new coronavirus (COVID-19) pandemic? Rest assured, keeping our patients and staff are safe is our top priority. 

We anticipate that this outbreak will continue for a while, and do not want our patients to neglect their eye care needs during this critical time. Our optometric clinic is prudent and has adopted specific measures to protect our patients and staff from potential exposure to COVID-19 during this time of uncertainty. 

That said, guidelines for slowing the spread of this epidemic are rapidly changing. Please pay close to attention to local regulatory changes to get the most up-to-date information on whether practices can still remain open/ accept non-emergency cases. 

Here Are the Precautions Our Eye Clinic Is Taking to Limit COVID-19: 

We employ a strict office policy that mandates that all eye doctors, opticians, office staff, and patients not enter if they are feeling unwell or have a fever, cough, sore throat, runny nose, shortness of breath, or have been exposed to a known case of COVID-19 or traveled outside of the country within the last 14 days.

The staff may ask you to wait outside rather than in the waiting area in order to protect yourself and others from any circulating germs. Furthermore, we are trying to schedule our appointments in such a way that our waiting room remains as empty as possible.

During your eye exam: 

  • The eye doctor may use a special plastic barrier called a slit-lamp breath shield to block the exchange of breath between patient and doctor. 
  • The optometrist may wear a mask with a plastic shield over the eyes. 
  • The practitioner will wait for your slit-lamp eye exam to be over before speaking with you or answering any questions you may have. 
  • We sanitize all equipment and patient contact surfaces after every use and at the end of the day. 
  • We sanitize all surfaces and equipment (front desk counters, telephones, pens, door handles, waiting room chairs) with antibacterial wipes. 
  • All staff members wash their hands after contact with each patient and throughout the day.
  • Our office is equipped with several sanitizing stations.
  • We request that patients sanitize their hands prior to and after trying on frames. We also make sure to clean frames that have come into contact with patients with soap and hot water.
  • If we don’t shake hands with our patients during this time, please don’t take it personally.

Please call Winnipesaukee Eye at 603-524-5770 with any questions or concerns you may have. If you feel it's best for you or a member of your family to reschedule your appointment, we encourage you to do so.

To stay abreast of the coronavirus pandemic, please visit the following official health organizations:

  • Centers for Disease Control & Prevention (CDC) at www.CDC.gov
  • World Health Organization (WHO) at www.WHO.int 

Thank you and stay safe!  

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CORONAVIRUS (COVID-19) UPDATE – MARCH 23, 2020

PLEASE CALL 603-524–5770 BEFORE COMING TO OUR OFFICE.

We are all very concerned with the responsibilities that the coronavirus has placed upon us in recent weeks. We strive our best to maintain the health and well-being of both our patients and our staff. We are all familiar with the CDC guidelines of social distancing, hand washing, hand sanitizers and staying home as much as possible. We are busy at our office disinfecting surfaces between patient visits and completely at the end of each day.

In order to maintain best practice guidelines, beginning March 23, 2020 our office will remain open, with reduced hours from 9:00AM to 1:00PM Monday through Friday. Daily appointments will be reserved for emergencies,urgent care and essential services only, to relieve the burden on the ER and urgent care clinics. Routine eye care services will be rescheduled to future dates. We will be open for delivery of eyeglasses, contact lenses, vitamin supplements,etc.

If you have an eye emergency and need an appointment, please call ahead with your insurance information available so we may verify it before you arrive. If you are picking up glasses, contact lenses, etc. please call ahead to schedule a time for delivery.

If you are sick, have flu-like symptoms or have been exposed to anyone havingCOVID-19, please call ahead to let us know your circumstances so we may help determine the best course of action.

Winnipesaukee Eye is here to serve the community in this time of need. Medical eye care emergencies don’t take a vacation just because we are experiencing this pandemic. Smart precautionary practices and cooperation will allow us to provide a much needed service while supporting a safe and healthy visit.

PLEASE CALL 603-524-5770 TO LET US KNOW YOU ARE COMING PRIORTO YOUR VISIT.

Thank you.

Doctors McManus and the Zagroba, and the Winnipesaukee Eye Staff.

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Please read our COVID-19 Notice