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Home » What's New » Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact Winnipesaukee Eye for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. McManus can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, Winnipesaukee Eye at Laconia continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

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CORONAVIRUS (COVID-19) UPDATE – MARCH 23, 2020

PLEASE CALL 603-524–5770 BEFORE COMING TO OUR OFFICE.

We are all very concerned with the responsibilities that the coronavirus has placed upon us in recent weeks. We strive our best to maintain the health and well-being of both our patients and our staff. We are all familiar with the CDC guidelines of social distancing, hand washing, hand sanitizers and staying home as much as possible. We are busy at our office disinfecting surfaces between patient visits and completely at the end of each day.

In order to maintain best practice guidelines, beginning March 23, 2020 our office will remain open, with reduced hours from 9:00AM to 1:00PM Monday through Friday. Daily appointments will be reserved for emergencies,urgent care and essential services only, to relieve the burden on the ER and urgent care clinics. Routine eye care services will be rescheduled to future dates. We will be open for delivery of eyeglasses, contact lenses, vitamin supplements,etc.

If you have an eye emergency and need an appointment, please call ahead with your insurance information available so we may verify it before you arrive. If you are picking up glasses, contact lenses, etc. please call ahead to schedule a time for delivery.

If you are sick, have flu-like symptoms or have been exposed to anyone havingCOVID-19, please call ahead to let us know your circumstances so we may help determine the best course of action.

Winnipesaukee Eye is here to serve the community in this time of need. Medical eye care emergencies don’t take a vacation just because we are experiencing this pandemic. Smart precautionary practices and cooperation will allow us to provide a much needed service while supporting a safe and healthy visit.

PLEASE CALL 603-524-5770 TO LET US KNOW YOU ARE COMING PRIORTO YOUR VISIT.

Thank you.

Doctors McManus and the Zagroba, and the Winnipesaukee Eye Staff.