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What Will Optometry Practices Look Like Post-COVID?

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COVID-19’s rapid sweep across the country has forced optical practices to make rapid clinical management decisions. Some optometrists temporarily shuttered their businesses due to the pandemic, while others began to offer emergency appointment services and telehealth. 

As mandatory restrictions begin to lift in many locations, optometrists are beginning to open their doors for routine care. But this time around they will implement strict social distancing guidelines and take unprecedented precautions to limit the spread of infection. 

Some of the Changes You Should Expect to See

1) Signage throughout the office spelling out new steps and protocols to ensure maximum safety for staff and patients alike.

 

2) Social distancing will be the new norm. Packed waiting rooms will be a thing of the past. Instead, clinics will be spacing out seating to reduce capacity and scheduling in longer intervals to minimize patient interactions. Some clinics may ask patients to wait in their cars until they receive a text message from the office stating that they can come in.

 

3) Certain practices will require appointments for individuals to see and try on the array of frames and sunglasses at the dispensary. Bookings will be in 15-20 minute increments, accessed by one individual at a time.

 

4) Methods will be introduced to decrease the number of surfaces a patient touches. This will include leaving the clinic's front door open (or replacing it with a motion-activated door), facilitating cashless payments, and encouraging patients to fill out registration forms online.

 

5) Patients who aren’t feeling well or who have been in contact with someone who is ill will be asked to reschedule their appointment two to three weeks in the future.

 

6) Measuring one's temperature at the entrance will become commonplace — this goes for both staff and patients. Though not the most reliable screening tool, as those who are asymptomatic can still spread the virus, it will identify some people who aren’t well.  Anyone registering 100.4° or above will be sent home.

 

7) There will be more time between appointments, to allow the staff to thoroughly clean and disinfect before and after each patient’s visit.

 

8) Many eye practitioners will be wearing safety goggles and face masks, particularly during any up-close contact with the patient. Patients may also be asked to wear masks.

 

9) Individuals with suspected ocular infections will be put in a special containment area.

 

10) Practices will frequently wipe down any patient area, including chairs, counters and doorknobs. Every exam room will be completely disinfected between appointments. In the dispensary, frames will be promptly disinfected after patients touch them.

 

11) Patients will be requested to wash or disinfect their hands upon entering the office and when entering different rooms. Winnipesaukee Eye in Laconia has strict hygiene and sterilization protocols in place to prevent the spread of COVID-19 and other infections. 

 

If you're dealing with a vision or eye health issue and need to visit Winnipesaukee Eye, or if you would like some more information on how we have adapted our practice due to COVID-19, please don't hesitate in contacting us. We'll be happy to assist you however we can.

 

Winnipesaukee Eye serves patients from Laconia, New Hampshire.

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CORONAVIRUS (COVID-19) UPDATE – MARCH 23, 2020

PLEASE CALL 603-524–5770 BEFORE COMING TO OUR OFFICE.

We are all very concerned with the responsibilities that the coronavirus has placed upon us in recent weeks. We strive our best to maintain the health and well-being of both our patients and our staff. We are all familiar with the CDC guidelines of social distancing, hand washing, hand sanitizers and staying home as much as possible. We are busy at our office disinfecting surfaces between patient visits and completely at the end of each day.

In order to maintain best practice guidelines, beginning March 23, 2020 our office will remain open, with reduced hours from 9:00AM to 1:00PM Monday through Friday. Daily appointments will be reserved for emergencies,urgent care and essential services only, to relieve the burden on the ER and urgent care clinics. Routine eye care services will be rescheduled to future dates. We will be open for delivery of eyeglasses, contact lenses, vitamin supplements,etc.

If you have an eye emergency and need an appointment, please call ahead with your insurance information available so we may verify it before you arrive. If you are picking up glasses, contact lenses, etc. please call ahead to schedule a time for delivery.

If you are sick, have flu-like symptoms or have been exposed to anyone havingCOVID-19, please call ahead to let us know your circumstances so we may help determine the best course of action.

Winnipesaukee Eye is here to serve the community in this time of need. Medical eye care emergencies don’t take a vacation just because we are experiencing this pandemic. Smart precautionary practices and cooperation will allow us to provide a much needed service while supporting a safe and healthy visit.

PLEASE CALL 603-524-5770 TO LET US KNOW YOU ARE COMING PRIORTO YOUR VISIT.

Thank you.

Doctors McManus and the Zagroba, and the Winnipesaukee Eye Staff.